Customer Testimonials
Had check engine light come on.Got me in right away.Diagnosed and fixed issue within an hour.No charge.Very satisfied
Because I left a message for a return call and was contacted expeditiously with a same-day opportunity for service on my critical issue, and upon arrival was warmly greeted despite internal construction and external frigidness, Mathew fully explained needed service with pricing, which I agreed to, and proceeded performing necessary measures allowing my vehicle continued operation, I give the Vision Hyundai, Henrietta dealership's Service Department highest marks in all categories.
The best service center in all of Rochester. I wouldn't take my car anywhere else when there's a problem.
We had an amazing experience purchasing our new Hybrid Tucson from Vision Hyundai Henrietta. Viktoria was our salesperson and she was knowledgeable, personable and professional. She worked very hard to get us exactly what we wanted for what we wanted to spend. She kept us informed and updated us with timely information even during the New Year's holiday! We will definitely go back to Vision and ask for Viktoria when we need to replace our second car! Can't recommend her and Vision Hyundai enough!!
I've no longer an employee but still a customer for the service department! & that reason is because this GUY RIGHT HERE!! Matt is the best advisor, he's knowledgeable. Tylor, Matt, and Matt are the best thing to happen to this Location. Stems from the leadership in the service department by Greg. Sadly I chose the wrong side of the business but greatful to have worked with these fellas.
Exceptional Car Buying Experience with Luis Guadalupe Before leaving a review, if I introduce myself, I was the owner of a 2022 Tucson Hybrid in Korea, and I recently moved to the U.S. with my family for a graduate program by Korean Government. And I want to get same car. Imagine having spent your entire life in the U.S. and then, by a twist of fate, you're sent to a non-English speaking country as an expatriate. This was akin to my experience buying a 2022 Tucson Hybrid after recently arriving in the U.S. for a graduate program with ...
Drew was knowledgeable, patient, and polite. We look forward to continuing to work with him.
Great service
Very good service department!
Great and friendly service, clean, waiting area, great experience Would recommend this dealership service department to everybody I know happy holidays
At checkin he was courteous and efficient. Subsequently he went above and beyond when fixing the fob. He was also helpful at checkout.
Luis G and Mike T were excellent in helping me buy my new Santa Fe
Matt and his team went above and beyond when I was having problems with my vehicle.
Matt Chevier has gone above and beyond for helping me to resolve my front brake issue. I know his job is not an easy one, but he is always calm and very professional. Thank you to the entire team! Shout out to young Matt M. also. Keep up the good work. Thank you, Gary Conversi
Just had my oil changed. It was an easy and quick service with friendly team.
Stopped in for an oil change anftwr having difficulty scheduling on-line and they squeezed me. Very friendly staff.
I feel the tech mechanics have always taken good care of my car; and the long time service advisor Matt Melino and recent service advisor Tyler Barnhart have been efficient and courteous, also yesterday's pleasant interaction with salesman Michael Thomas.
I have been bringing my car here for services for a few yrs and will continue to do so. Not only am I always satisfied with the repairs and cost, Matt and the counter guys are always super courteous and helpful.
A was dreading shopping for a car but this process was a pleasure. I worked with Drew in and he was fantastic. He was helpful, honest, and considerate. There was no pressure at any point in the process, and the same goes for the finance piece as well. We'll definitely buy again when our next car needs to be replaced.
Matt always takes great care of me. He was so friendly and accommodating. He always makes it a pleasure to have my car serviced there.
The service dept is the best advertising for your business. They treat everyone like gold. Give great service. Knowing how well they treat me and my car. Makes me more so want to buy my next car from your dealership above others
Luis and Mike did a great job!
Lewis and Mike were great
Convenient location, friendly and helpful staff, great inventory on the lot and available at other locations
Stopped in late Saturday, Thanksgiving weekend. ..mom just wanted us to see a car she wants. She's from Florida so we were upfront that we weren't there as serious buyers. But now we are. So impressed with Evan's treatment of my mother! Treated her like she was in warm Florida, not cold rainy NY where he was barely wearing a windbreaker. I will soon be looking for a car and now I know just who to talk to!
I was very pleased with the dealership. As we was great to work with and was very helpful!
Vicktoria Guy was our Sales person and she went above and beyond to get our Car she was polite professional and friendly we enjoyed doing business with her
The service writers are amazing, communicated well and resolved my problem il keep coming back
The people were very accommodating. They bent over backwards to supply the right level of information without being overbearing I was also impressed with the knowledge of our sales person. I felt respected as a customer, received good information and was not pressured
My favorite place in the entire world. My favorite boys to go to when I break my car. 10/10. <3
Amazing experience with Mike and Luis and the whole team at Vision. Fastest buying experience so far and walked away happier than ever. Thank you all!!!
We arrived 30 minutes before closing and they still treated us with courtesy. They made us feel welcome. Then they brought a car around in 25 degree wind so we could look at it. These guys are dedicated!
I recently just purchased a new car and I love it. Viktoria was my salesperson and she was awesome! 😎 she walked me through and explained everything I asked.
Eric and Mike were a great help getting me my first car!
Drew and Mike were very helpful in assisting me purchase my first vehicle!
Excellent service! Great place
Matthew is very kind and very helpful, always take care customer like how he greet customers every time I come there enjoy coming there TY
I like that they work with me and explain everything they did on the car plus they was done really fast
Matt C and staff were exceptionally helpful courteous and knowledgeable. Matt directed my repair work secured a loaner car , called me promptly to tell me when the work was finished. All the staff members were helpful at every step. I will return and recommend Vision to anyone. Thanks so much
We had a great experience with Even and Mike. Hope to stay with Vision.
Evan worked hard to give us the deal we needed to purchase. The dealership is five star. I normally do business in Webster but the car we loved was in Henrietta
I believe your service is probably the best I have experienced at any dealers. My only fault I found was your waiting room was cold. I went to the front of your business. Which was warm.
The service and level of expertise was excellent. Viktoria, John and Matt were friendly, knowledgeable and professional.
Service staff was very nice. As a waiter for my car to be done, they got the service done in a timely manner
I purchased my first car from Vision Hyundai last week and the entire process was made much more simple, and easy at this location than I experienced at others. Drew helped me out and was readily available for any questions I had, and extremely helpful when trying to help get me set up with all different aspects of being a first time car owner. Definitely recommend going here so far, even though it is just my first week with the car. Overall a great experience with Drew, definitely recommend asking for him by name. Thanks Drew!
I got right in and they completed my work in a timely matter .and tylor did a great job
Mike and Luis were very friendly and knowledgeable!
The Service was good, about 1.25 hours. The waiting area was clean. I would recommend it to other Hyundai owners
Took car in immediately & verified the 12V battery was not defective, passed all tests. Was told car was not being driven frequently enough and resulted in the battery dying. I will monitor the situation and contact Hyundai if it persists.
Appreciate for good care of my vehicle.Front desk office is friendly especially Matt who in charge for my vehicle.
Purchased a newer vehicle from Eric F and had a wonderful experience. It was like shopping with a friend, no pressure at all. Plenty of information and everything was taken care of, absolutely no stress. Russell F in finance handled everything just as calmly as well. They make a great team and I couldn't be happier. Worth the drive from Buffalo.
Five stars for Russell! He helped me with over a month of issues. Treated me like family. helped me save a couple hundred off insurance as well. He is one of the most genuine people i’ve met through this type of stuff. Genuinely wants everyone to end up happy. Would recommend 1000x over. and not to mention his wife and i share the same name so that adds a star anyway
True to the Vision dealership values. Excellent service. They quoted me 45 minutes and had me out the door in 44. Everything was clear and easy! 5 star people, 5 star service department!
Have always been good with service but I am not pleased with contact about trading car in after service
The service was very nice and timely. Will come back again. Good good car serivce .
Evan is a fantastic salesman and a true asset to Vision Henrietta. He went above and beyond to make Linda and I satisfied that we got a very fair deal.
Very efficient. Great service. My only recommendation is they need to update the waiting run area. Only one high take to use if you want to do bumper worth while waiting. Not a whining or congealed area.
Transparent and fast service, would recommend. Very professional and friendly staff, kept me informed about my car’s condition.
Mike and Viktoria were amazing! No complaints at all.
Victoria Guy was great. She was patient and informative. Wonderful experience leasing my vehicle. Highly recomend her and Vision Hyundai Henrietta
The gentlemen in service were great fighting with my warranties! Got me rides when I needed them. I am new to the area an will use them again.
Mike T and Even were awesome. Got a nice N line Sonata!
He's very communicative, friendly, and lets yoy know whats going on with your vehicle always calls you back right away he has excellent customer service skills i really appreciate him
Luis and Mike were excellent help!
Very smooth experience and the Salesman name Ryan was very nice & patience with me for the transitioning into our new vehicle. I'm very happy.
Great experience. Salesperson Eric was efficient, informative and went out of his way to get us the car we sought.
Mike T in sales was awesome. Mike T in finance was also great. This will be three straight Tucson’s for me.
It is always a great experience and I am looking to work at Hyundai keep up the great work
Mathew is one of the best service advisors I have ever had the pleasure working with very professional
Mike T sales and Mike T finance were both great!
I have had great experiences in services and cars bought when at Hyundai Henrietta. Thanks
Very easy to work with. Both the finance department and service department were able to assist me in a swift manner.
Tylor is amazing in the Service Department. He is always so personable and helpful and goes the extra mile every time I have worked with him!
The customer service of the service dept. is always excellent. They are very friendly and helpful.
I always get awesome service when I call and schedule an appointment for my jeep
Great service had to wait 1 hr for oil change but they were busy ….. great service
Adner and Mike were Fantastic!! I will definitely be back for my next car!!
Matthew Melino was amazing. He is efficient and knowledgeable. He is a young talented man with a good head on his shoulders. My visit was exceptional and the rest of the team was great.
I am now driving my third car purchased from Vision Hyundai Henrietta. They have all been wonderful vehicles. The service department at Vision is exceptional. They do good work, and don’t try to sell me unneeded repairs. They’ve taken great care of me and my vehicles for the past 20 years. Tank you Vision Hyundai!
We recently became first time Hyundai buyers. From test drive to purchase, Drew and Mike went above and beyond to provide their best service. Thank you.
Great Job Mike and Drew!!!! Amazing customer service.
Great customer service they took care of us very quickly and efficiently they explained what was done and needed to be done
The staff is very helpful and courtesy on every visit. Generous with perks and always willing to explain what has to be done
It started out great with Evan being our salesman. What a gem. Don't get rid of him.
Evan was great to taking care of us and we are happy to met him.
As far as I’m concerned, this is the best place to buy a car. The staff is knowledgeable, helpful, and Friendly. Do you wanna buy a car? Talk to Evan, Russell and the rest of the guys. If your experience is anything like mine, you’re gonna walk out with a smile on your face!
Great service from the staff and my service was done in a very timely manner
Tylor and the service people are so wonderful at Vision Hyundai. Always friendly and patient with me! Explain everything that needs to be done with my vehicle.
Did a good job analyzing the problem and fixing the issue. Would recommend him as a contact
Everyone there is very friendly and very helpful. I would recommend them (V H) to family and friends. 🙂
Excellent customer service and made it easy to facilitate service appointment issue was resolved in a timely manner
I was warmly greeted and invited to have a seat. Evan and Mike were both attentive and spoke clearly and listened patiently while we went through all the info and asked questions. Never “pushy!”I appreciate their service!
Evan and Mike were amazing. They worked with me to find a car that meets my needs, stay within my budget, and work through my options without being pushy! I really feel like they worked with me to find a great vehicle with a good deal. I’ve already recommended them to someone!
Appreciate how helpful and attentive Mike and Luis were while purchasing our car. They were great!
Viktoria and Mike were great in leasing my new Hyundai!
My man Luis helped me secure a new 2025 Hyundai Tucson. He made the process smooth, got me in my car and on the road as quick as possible. I appreciate his hard work and the environment they've cultivated over here is a good one. Shout out finance manager Russell for also assisting in this process, also LANCERS BLEED BLUE FOR LIFE. Come check them out!