The service was good overall, but communication was not. I should have been kept better informed without having to call to find out what was happening. When I did call, the automated system was inadequate for answers and slow to transfer me to a human. The system AI pretending to be a person named Pam was especially annoying 😡

Brandon was very helpful at the service desk. He got the Santa Fe in very quickly and got the inspection and oil change done very timely manner. Brandon is always kind and helpful every time I come in.

I'm always treated very well. Professional, kind, and respect with alot of fri Friendlyness and courtesy

Excellent dealership with friendly staff, transparent pricing, smooth process, and outstanding customer service throughout experience.

Always excellent! Matt even saved me money on the repairs by making a suggestion. He always takes great care of my car and me as well.

Above and beyond always take care of me and I trust them Brandon Hazzard is awesome

Good experience. Took a little longer than I expected for an LOF and tire rotation.. Matthew's did it in 45 minutes.. hour and a half here

The service performed was quicker than I expected. I was pleased with this.Thank you.

Good Dealership. It was nice and clean, lobby and sitting area were all pleasant. Thank you.

I was running late and called to see if they could still fit me in or if I should reschedule. They took me in though I was about a half hour late. Check in was thorough and quick. Very friendly staff. Service was quick and thorough. I'm happy with Vision's service department.

I appreciate the fact that I was able to get the oil changed, and the recall completed faster than anticipated! The sticker for the new oil change amount fell off, and he is going to send me a new one!

Was as expected. Time was reasonable and car was returned as I had left it

Yesterday I had an appointment at Vision Hyundai Henrietta for a NYS inspection and 6 month oil change and tire rotation. I also wanted a 4 wheel alignment performed after driving over many potholes during the winter months. All work was completed satisfactorily and in less than 3 hours. The service department staff did an excellent job.