Staff
Management
Greg M.
Service Manager
Joe F.
General Manager
Doug G.
Sales Manager
Cameron R.
Service Advisor
Oct 14, 2021
I had excellent service with a smile and the wait time...
I had excellent service with a smile and the wait time was in a timely manner.
Oct 13, 2021
They are always helpful! When you are waiting for your...
They are always helpful! When you are waiting for your vehicle they work to make your stay quick!
Oct 08, 2021
They did great. They got my new battery quick and I was...
They did great. They got my new battery quick and I was on my way
Oct 06, 2021
I was seen in a timely fashion and the shuttle driver was...
I was seen in a timely fashion and the shuttle driver was great if i need a ride he would. E the one to call.My car is still not just rite they to me to call back in a week they may need a secnd look.
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Matt C.
Service Advisor
Apr 20, 2022
Matthew made my day today!
Matthew made my day today! He had service tech change my oil & put air in my tires in 10 minutes! Who does that?! Matthew is extremely polite, kind & always has my back. He's a good guy. This is my 4th Hyundai in 9 years. Dear God/Goddess let there be 10 more cars in next 20 years. SallyAnn
Oct 28, 2021
Everyone there is so friendly and helpful. They always...
Everyone there is so friendly and helpful. They always answer all of my questions and make sure I’m getting everything taken care of that I need
Oct 27, 2021
Very helpful and nice employees and good deals on cars I...
Very helpful and nice employees and good deals on cars I will definitely recommend this dealership
Oct 27, 2021
The service was great. Harrison Hicks was great. I...
The service was great. Harrison Hicks was great. I wouldn't go elsewhere for service.
Oct 20, 2021
The service Dept is awesome . Matt Chevier is super...
The service Dept is awesome . Matt Chevier is super awesome to deal with. The reason I’ll get another Hyundai.
Greg M.
Service Manager
Apr 20, 2022
Matthew made my day today!
Matthew made my day today! He had service tech change my oil & put air in my tires in 10 minutes! Who does that?! Matthew is extremely polite, kind & always has my back. He's a good guy. This is my 4th Hyundai in 9 years. Dear God/Goddess let there be 10 more cars in next 20 years. SallyAnn
Oct 29, 2021
Outstanding service everyone very helpful. Makes sure...
Outstanding service everyone very helpful. Makes sure you get some coffee while you wait, work done quickly.
Oct 05, 2021
great experience in the service department. Was in and...
great experience in the service department. Was in and out very quickly Matt Melino was amazing
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Sep 24, 2021
Took my 2021 Sonata for its first service and all was...
Took my 2021 Sonata for its first service and all was completed quickly and professionally.
Joe F.
General Manager
Apr 20, 2022
Matthew made my day today!
Matthew made my day today! He had service tech change my oil & put air in my tires in 10 minutes! Who does that?! Matthew is extremely polite, kind & always has my back. He's a good guy. This is my 4th Hyundai in 9 years. Dear God/Goddess let there be 10 more cars in next 20 years. SallyAnn
Nov 05, 2021
Joe is an excellent listener and very caring. He is very...
Joe is an excellent listener and very caring. He is very busy as the District Manager for Hyundai, but he always makes time to listen to customers and goes out of his way to help them. -SallyAnn
Oct 29, 2021
Outstanding service everyone very helpful. Makes sure...
Outstanding service everyone very helpful. Makes sure you get some coffee while you wait, work done quickly.
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Sep 18, 2021
Stay away! There is no customer service once vehicle is...
Stay away! There is no customer service once vehicle is purchased. Manager refused to speak with me when I have a legitimate complaint. I am driving a 2021 with illegal plates because the dealership can't conduct a simple plate transfer from the car I traded. NYS DMV can't untangle the mess Vision made. My next step is to hire an attorney. My experience with Vision has been a nightmare.
Paulie D.
Finance Manager
Oct 23, 2021
Decided to trade in my smaller car for a bigger one. I...
Decided to trade in my smaller car for a bigger one. I contacted the dealership and let them know I live far so I would need everything over the phone or email. Within 1 week, everything had been figured out, papers were mailed to my husband and back. I walked in ready to be there for 2 hours minimum. I was confused when I walked in but then I heard a voice greet me. Darryl, our salesman had been waiting for me to come in. In less than 45 minutes I walked out of the dealership with my new car! Super satisfied super amazed by the fast, effective service
Oct 18, 2021
Everyone here was so nice and helpful. They made the...
Everyone here was so nice and helpful. They made the whole experience of selling my current car and leasing a new vehicle easy and painless. Would definitely recommend.
Oct 14, 2021
Leased a 2021 Hyundai Elantra. Everyone at the...
Leased a 2021 Hyundai Elantra. Everyone at the dealership was great to work with. Salespeople, finance, etc. We would definitely purchase/lease with them again.
Oct 14, 2021
Everything was seamless. I visited on a Saturday, got to...
Everything was seamless. I visited on a Saturday, got to test drive a new car on Monday, and had the keys by Friday.
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Billy B.
Sales & Leasing Consultant
Nov 04, 2021
I was very pleased with the whole experience. Having...
I was very pleased with the whole experience. Having bought a dodge van a number of years ago from vision in penfield, I new I would not be dissapointed, Billy was really a great help.
Nov 03, 2021
We leased a 2021 Electric Kona Sept 10th from Vision...
We leased a 2021 Electric Kona Sept 10th from Vision Hyundai thinking we were savvy car shoppers. We couldn't stop smiling or humbly bragging. Or is it the disappointment that our car has been towed twice and jumped as many times ending up in the dealer's service dept. Each time, they have had no loaners so important appointments had to be cancelled and cautiously rescheduled. We were so proud to drive this uniquely quiet vehicle with all its software technology, but it is now an embarrassment to our family, friends and neighbors to confess our Electric car can't be depended on to start when we open the garage door. I told my husband: "They should loan us our 2005 Corolla with its 214k gas miles that we traded in & that never got towed!!" I applaud the efforts of the service guys to find the problem but having to spend more dollars engaging Ubers or rentals is not what we envisioned as saving on gas when driving an electric car. Oh well, once again, they report they can't find the issue so "no vote of cnfidence from us."
Oct 29, 2021
Outstanding service everyone very helpful. Makes sure...
Outstanding service everyone very helpful. Makes sure you get some coffee while you wait, work done quickly.
Oct 14, 2021
Salesman, Matt Priest, was great. Unfortunately he is...
Salesman, Matt Priest, was great. Unfortunately he is forced to see "the manager" for decisions. That drives suspicion in most customers, including me. Tech, Billy, was also great. He introduced me to my new Kona Electric. The car was delivered clean and fully charged. The deal changed from time to time but worked out.
Oct 08, 2021
Another great experience. Billy Blattner's communication...
Another great experience. Billy Blattner's communication was great, as usual. The process was so easy. Much appreciated.
Matthew M.
Service Administrator
Apr 20, 2022
Matthew made my day today!
Matthew made my day today! He had service tech change my oil & put air in my tires in 10 minutes! Who does that?! Matthew is extremely polite, kind & always has my back. He's a good guy. This is my 4th Hyundai in 9 years. Dear God/Goddess let there be 10 more cars in next 20 years. SallyAnn
Dec 28, 2021
Very disappointed with the service I received at this...
Very disappointed with the service I received at this dealership . I brought my car in for a rubbing noise in steering wheel and came out with a crooked wheel 5 times back to service and wheel still crooked. Car drives terrible now and they seem to think that customers have time to keep spending hours there to fix a problem they created . I just want my car fixed right the way I drove it in there. Now I can’t trust anything they say. Everytime a different story. 😡
Nov 03, 2021
We leased a 2021 Electric Kona Sept 10th from Vision...
We leased a 2021 Electric Kona Sept 10th from Vision Hyundai thinking we were savvy car shoppers. We couldn't stop smiling or humbly bragging. Or is it the disappointment that our car has been towed twice and jumped as many times ending up in the dealer's service dept. Each time, they have had no loaners so important appointments had to be cancelled and cautiously rescheduled. We were so proud to drive this uniquely quiet vehicle with all its software technology, but it is now an embarrassment to our family, friends and neighbors to confess our Electric car can't be depended on to start when we open the garage door. I told my husband: "They should loan us our 2005 Corolla with its 214k gas miles that we traded in & that never got towed!!" I applaud the efforts of the service guys to find the problem but having to spend more dollars engaging Ubers or rentals is not what we envisioned as saving on gas when driving an electric car. Oh well, once again, they report they can't find the issue so "no vote of cnfidence from us."
Oct 19, 2021
I am extremely satisfied with Vision Hyundai Sales and...
I am extremely satisfied with Vision Hyundai Sales and Service. My family have leased over 10 vehicles and every concern that we have ever had has been completely satisfied. The Service department has a very knowledgeable and competent staff that is expedient and efficient. Each visit is a positive experience.
Oct 14, 2021
I had excellent service with a smile and the wait time...
I had excellent service with a smile and the wait time was in a timely manner.
Alexandra S.
Service Advisor
Oct 29, 2021
Outstanding service everyone very helpful. Makes sure...
Outstanding service everyone very helpful. Makes sure you get some coffee while you wait, work done quickly.
Oct 19, 2021
I went in for problems with my car, no appointment and...
I went in for problems with my car, no appointment and was taken care of quickly. People were very polite and helpful
Oct 14, 2021
I had excellent service with a smile and the wait time...
I had excellent service with a smile and the wait time was in a timely manner.
Oct 05, 2021
great experience in the service department. Was in and...
great experience in the service department. Was in and out very quickly Matt Melino was amazing
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Ben A.
Sales & Leasing Consultant
Apr 20, 2022
Matthew made my day today!
Matthew made my day today! He had service tech change my oil & put air in my tires in 10 minutes! Who does that?! Matthew is extremely polite, kind & always has my back. He's a good guy. This is my 4th Hyundai in 9 years. Dear God/Goddess let there be 10 more cars in next 20 years. SallyAnn
Sep 21, 2021
Everyone was incredibly helpful towards me, very pleasant...
Everyone was incredibly helpful towards me, very pleasant to work with and very kind. Made the whole experience really smooth and eased a lot of my stress. Ben especially was very helpful. I will be recommending to everyone.
Sep 16, 2021
My wife and I received 1st rate treatment by everyone at...
My wife and I received 1st rate treatment by everyone at this Hyundai dealer (from sales to finance people)! Very surprise ... our experience at other Huyndai dealerships has been very disappointing.
Aug 09, 2021
My salesman made my experience quick and easy. Easy to...
My salesman made my experience quick and easy. Easy to work with and helped me find the price range I was looking for. Got a better car than expected thanks to the great service.
Aug 03, 2021
The Dealer was very good in every way, Could have gotten...
The Dealer was very good in every way, Could have gotten a lower monthly payment but i guess that's something i have to work on ty BEN
Darryl B.
Sales & Leasing Consultant
Oct 23, 2021
Decided to trade in my smaller car for a bigger one. I...
Decided to trade in my smaller car for a bigger one. I contacted the dealership and let them know I live far so I would need everything over the phone or email. Within 1 week, everything had been figured out, papers were mailed to my husband and back. I walked in ready to be there for 2 hours minimum. I was confused when I walked in but then I heard a voice greet me. Darryl, our salesman had been waiting for me to come in. In less than 45 minutes I walked out of the dealership with my new car! Super satisfied super amazed by the fast, effective service
Sep 04, 2021
Very convenient and have always had excellent service....
Very convenient and have always had excellent service. I‘ve purchased at least 4 vehicles from them in the past and have always been very pleased
Sep 02, 2021
Car dirty as xxxx on the inside the last owner belongs...
Car dirty as xxxx on the inside the last owner belongs still in the inside department stain on seats stains at the top of the car car was not vacuumed car did not look new at all
Aug 28, 2021
Darryl listen to my needs work with me. He was respectful...
Darryl listen to my needs work with me. He was respectful knowledgeable my experience was hassle free looking forward to work with him in the future
Jun 07, 2021
Awesome service. Darryl was very helpful, honest and...
Awesome service. Darryl was very helpful, honest and willing to work with me to get me in the car that I wanted. I will only purchase from Vision. Thanks again
Mark P.
Sales & Leasing Consultant
Apr 20, 2022
Matthew made my day today!
Matthew made my day today! He had service tech change my oil & put air in my tires in 10 minutes! Who does that?! Matthew is extremely polite, kind & always has my back. He's a good guy. This is my 4th Hyundai in 9 years. Dear God/Goddess let there be 10 more cars in next 20 years. SallyAnn
Oct 09, 2021
Fall 2021 was a tough time to be renewing a lease and I...
Fall 2021 was a tough time to be renewing a lease and I had just about given up. But then I got in touch with Mark Peterson at Vision Hyundai Henrietta and he really delivered with a great lease on a Hyundai Kona Electric. Thanks Mark P and Vision for a great experience.
Oct 01, 2021
Our experience at Vision Hyundai in Henrietta was...
Our experience at Vision Hyundai in Henrietta was absolutely first-class! I had spoken with Mark, negotiated the deal, and drove from NYC to the Henrietta dealership to sign and drive the new vehicle home! Everyone that we met made us feel like a valued customer of Vision Hyundai and even though it was a long drive, it was definitely worth it. Finally, FANTASTIC price, no bait, and switch, no haggling! Will definitely return and highly recommend Vision Hyundai to any and all prospective customers.
Sep 18, 2021
Stay away! There is no customer service once vehicle is...
Stay away! There is no customer service once vehicle is purchased. Manager refused to speak with me when I have a legitimate complaint. I am driving a 2021 with illegal plates because the dealership can't conduct a simple plate transfer from the car I traded. NYS DMV can't untangle the mess Vision made. My next step is to hire an attorney. My experience with Vision has been a nightmare.
Aug 06, 2021
I love Vision! I have leased my last 3 cars from them and...
I love Vision! I have leased my last 3 cars from them and they are very professional. Mark Peterson is my new hero. He’s is such an honest and friendly person. And when he shakes your hand, his word is gold!
Muneeb S.
Sales & Leasing Consultant
Feb 09, 2022
I was in the dealer on Saturday looking at a Pallsade...
I was in the dealer on Saturday looking at a Pallsade Calllgraphy AWD MSRP of $51,245. Muneeb was the sales associate that greeted me. We went to his desk and asked me what I was looking for so I told him and for about the monthly payment. He looked and “That will never happen” never asked about trading in a vehicle and a down payment. I have a 2019 vehicle that is paid in FULL and estimated value at $19,500 and was going to be placing a $10,000 down payment total of about $30,000. None of this was asked. Financing only $20,00-$25,000 should be way under $500 per month. I told him I wanted to be under $500 a month. Again, absolutely NOTHING on his behalf was asked besides what I wanted. He was extremely rude, unprofessional, and disrespectful. I got up and walked out, I have done my research and had no financing. Vision lost a sale and a customer, I will NEVER come to this location, again. I am extremely shocked and disappointed.
Oct 18, 2021
Everyone here was so nice and helpful. They made the...
Everyone here was so nice and helpful. They made the whole experience of selling my current car and leasing a new vehicle easy and painless. Would definitely recommend.
Oct 11, 2021
Our sales person was Muneeb Suhail. He was professional...
Our sales person was Muneeb Suhail. He was professional and knowledgeable. We would recommend Vision Hyundai Henrietta Rochester as a whole and Mr. Suhail in particular.
Aug 27, 2021
Muneeb was extremely helpful, communicated efficiently,...
Muneeb was extremely helpful, communicated efficiently, and was very friendly and helpful during the process of us purchasing our vehicle. Thanks so much, we love the vehicle!
Aug 13, 2021
This is now my 5th hyundai lease, they are the best...
This is now my 5th hyundai lease, they are the best vehicles I think. . Muneeb ( munzi) is an amazing , honest salesmen. Wouldn’t go to anyone else! He’s been my go to guy for years! Always a good experience with everyone there though/.. always a friendly hello as soon as you walk through the door. Thanks hyundai!
Jim T.
Sales & Leasing Consultant
Oct 08, 2021
This was the best, and most smooth car buying experience...
This was the best, and most smooth car buying experience that I have ever experienced! Major kudos and much gratitude to Jim Tambe, Terry, Matt and the team at Vision for making this such a positive experience for my wife and I. We love our new electric Kona! Bye Bye gas stations!!
Aug 24, 2021
They worked with me on getting multiple vehicles and...
They worked with me on getting multiple vehicles and around my schedule. Great service and communication. I will use them again and refer friends. thank you
Jul 19, 2021
Great service , Jim Tambe was very helpful and efficient...
Great service , Jim Tambe was very helpful and efficient . . I am very happy with my car and so is my daughter . Thank you very much .
Jul 10, 2021
Jim Tambe and Billy Blattner went out of their way to...
Jim Tambe and Billy Blattner went out of their way to make sure my relationship with Vision Hyundai was a positive one. I am happy.
Jul 06, 2021
My sales person, Jim Tambe went out of his way to help...
My sales person, Jim Tambe went out of his way to help me. With a shortage of cars, Jim searched his other dealerships to find the car I wanted and even drove out to that store to pick up the car. I was working on a tight timeframe and Jim went out of his way to help have the car ready on the date I needed it. Thanks to Jim and Vision staff for the great effort.
Joseph G.
Sales Consultant
Nov 04, 2021
Been going to this dealer for last four cars!! Great...
Been going to this dealer for last four cars!! Great friendly service!! Go see Joey soon!!
Oct 14, 2021
Leased a 2021 Hyundai Elantra. Everyone at the...
Leased a 2021 Hyundai Elantra. Everyone at the dealership was great to work with. Salespeople, finance, etc. We would definitely purchase/lease with them again.
Oct 14, 2021
Everything was seamless. I visited on a Saturday, got to...
Everything was seamless. I visited on a Saturday, got to test drive a new car on Monday, and had the keys by Friday.
Aug 27, 2021
Everyone worked hard to get me the best solution to my...
Everyone worked hard to get me the best solution to my problem. I got my car when I was supposed to and a great deal was made. A very enjoyable experience!
Jul 19, 2021
Excellent service! Joseph Greco was able to take care of...
Excellent service! Joseph Greco was able to take care of me and get exactly what I was looking for in a short amount of time! Great experience and I will definitely recommend to everyone I know!
Tony P.
Sales & Leasing Consultant
Oct 07, 2021
Great dealership! They put me in a better car than what I...
Great dealership! They put me in a better car than what I previously had with twice the options at the same exact price.. Tony is an awesome salesman and I wouldn't even consider dealing with someone else when it's time to trade in my lease.. 10 Stars!
Oct 01, 2021
We purchased Ziebart undercoating, but could not get an...
We purchased Ziebart undercoating, but could not get an appointment to have it done. After four telephone calls to Vision, with no results over a weeks time, we finally called Ziebart directly. Ziebart said they had never been contacted by Vison, however they would take care of the problem. Within 15 minutes, Ziebart called back and set up an appointment.
Aug 06, 2021
I love Vision! I have leased my last 3 cars from them and...
I love Vision! I have leased my last 3 cars from them and they are very professional. Mark Peterson is my new hero. He’s is such an honest and friendly person. And when he shakes your hand, his word is gold!
Jul 23, 2021
My third great experience of purchasing a Tucson with...
My third great experience of purchasing a Tucson with this location. Tony Paulino was great to work with, would highly recommend. Love my 2022 Tucson!!!
Jun 01, 2021
Leased 3 cars from here in the last year snd have had a...
Leased 3 cars from here in the last year snd have had a GREAT experience every time! From sales, finance to service, everyone is always a pleasure to deal with!
Angela R.
Business Development Representative
Oct 11, 2021
Our sales person was Muneeb Suhail. He was professional...
Our sales person was Muneeb Suhail. He was professional and knowledgeable. We would recommend Vision Hyundai Henrietta Rochester as a whole and Mr. Suhail in particular.
Aug 17, 2021
I was so appreciative of the staff at Vision Hyundai. My...
I was so appreciative of the staff at Vision Hyundai. My experience was beyond great! I would definitely recommend Vision to my family and friends!
Aug 06, 2021
I love Vision! I have leased my last 3 cars from them and...
I love Vision! I have leased my last 3 cars from them and they are very professional. Mark Peterson is my new hero. He’s is such an honest and friendly person. And when he shakes your hand, his word is gold!
Jul 03, 2021
Always satisfied with they way they treated me and always...
Always satisfied with they way they treated me and always go above and beyond for me Thank you
Jun 25, 2021
Josh Matz was very personable and was very intentive with...
Josh Matz was very personable and was very intentive with what it’I was looking for and worked very professionally with me get the deal I wanted
Doug G.
Sales Manager
Oct 14, 2021
Leased a 2021 Hyundai Elantra. Everyone at the...
Leased a 2021 Hyundai Elantra. Everyone at the dealership was great to work with. Salespeople, finance, etc. We would definitely purchase/lease with them again.
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Sep 18, 2021
Stay away! There is no customer service once vehicle is...
Stay away! There is no customer service once vehicle is purchased. Manager refused to speak with me when I have a legitimate complaint. I am driving a 2021 with illegal plates because the dealership can't conduct a simple plate transfer from the car I traded. NYS DMV can't untangle the mess Vision made. My next step is to hire an attorney. My experience with Vision has been a nightmare.
Jul 05, 2021
Great customer service. Al Bucci was excellent. I...
Great customer service. Al Bucci was excellent. I definitely would recommend friends and family to go to Vision. I feel i received excellent care throughout the whole process.
May 20, 2021
Did amazing job getting me into the car that I wanted....
Did amazing job getting me into the car that I wanted. They also got it for the price that I needed to be at.... Joey and Al are the sales men that I work wit along with joe the General manager they did awesome highly recommend both of my daughters bought cars after me the owner Dan is absolutely amazing
Mike J.
Parts Manager
Oct 05, 2021
great experience in the service department. Was in and...
great experience in the service department. Was in and out very quickly Matt Melino was amazing
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Sep 23, 2021
I was in and out in less than 30 minutes for a tire...
I was in and out in less than 30 minutes for a tire rotation AND an oil change!!
Apr 13, 2021
My car is a 2013 Huyndai Elantra with only about 55,000...
My car is a 2013 Huyndai Elantra with only about 55,000 miles. Because both the gas lines and brake lines were rusted out, it was a very expensive and time consuming repair. I was fortunate that Cameron worked with me to help lessen the impact of cost a little and insured that I would have a "loaner" to drive while my car was being repaired. Mike, from parts helped secure a small missing part for my car. Thanks, to everyone for their helpful service.
Mar 19, 2021
courtesy and quality service. What more could ask for....
courtesy and quality service. What more could ask for. Mike Jennings goes the extra mile. He is one of many that has taken care of vehicles I have owned over the years
Stanford S.
Sales Manager
Sep 13, 2021
The people at Vision Hyundai in Henrietta were very...
The people at Vision Hyundai in Henrietta were very polite and courteous. Billy helped me through the entire car buying experience and answered any questions I had. I’m happy with my overall experience.
Aug 12, 2021
Josh was extremely helpful and easy to work with! Helped...
Josh was extremely helpful and easy to work with! Helped me get a new car for a great price! 10/10 recommend this dealership and working with Josh!
Aug 06, 2021
I love Vision! I have leased my last 3 cars from them and...
I love Vision! I have leased my last 3 cars from them and they are very professional. Mark Peterson is my new hero. He’s is such an honest and friendly person. And when he shakes your hand, his word is gold!
Jul 23, 2021
Need the explanation the reason why new car shortage and...
Need the explanation the reason why new car shortage and about the financial document. too fast let customer sign on document. also sale person. Feel like push the customer. Just seller market, not for the buyer.
Al B.
Sales Consultant
Oct 19, 2021
I went in for problems with my car, no appointment and...
I went in for problems with my car, no appointment and was taken care of quickly. People were very polite and helpful
Oct 11, 2021
Not pleased with customer service for sales, I was told...
Not pleased with customer service for sales, I was told inwojld not lose money on a trade in then got there and was told would lose 4-5k
Jul 23, 2021
Need the explanation the reason why new car shortage and...
Need the explanation the reason why new car shortage and about the financial document. too fast let customer sign on document. also sale person. Feel like push the customer. Just seller market, not for the buyer.
Evan B.
Sales & Leasing Consultant
Jun 15, 2021
Evan our sales person was great! He worked very hard for...
Evan our sales person was great! He worked very hard for us. Returned texts and calls very promptly. The pick up process was very slow and needs to be streamlined this was due to the finance department.
Mar 04, 2021
Had a great and stress-free time getting my Tahoe through
Had a great and stress-free time getting my Tahoe through this dealership. They simplified the whole process for me and by the time my Tahoe was ready to be picked up - everything was ready to go and signed within an hour. Very impressed with the level of service and the great customer service and positive atmosphere here.
Quoc H.
Parts Advisor
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Sep 23, 2021
I was in and out in less than 30 minutes for a tire...
I was in and out in less than 30 minutes for a tire rotation AND an oil change!!
Sales
Billy B.
Sales & Leasing Consultant
Ben A.
Sales & Leasing Consultant
Darryl B.
Sales & Leasing Consultant
Mark P.
Sales & Leasing Consultant
Muneeb S.
Sales & Leasing Consultant
Jim T.
Sales & Leasing Consultant
Joseph G.
Sales Consultant
Tony P.
Sales & Leasing Consultant
Angela R.
Business Development Representative
Stanford S.
Sales Manager
Al B.
Sales Consultant
Evan B.
Sales & Leasing Consultant
Cameron R.
Service Advisor
Oct 14, 2021
I had excellent service with a smile and the wait time...
I had excellent service with a smile and the wait time was in a timely manner.
Oct 13, 2021
They are always helpful! When you are waiting for your...
They are always helpful! When you are waiting for your vehicle they work to make your stay quick!
Oct 08, 2021
They did great. They got my new battery quick and I was...
They did great. They got my new battery quick and I was on my way
Oct 06, 2021
I was seen in a timely fashion and the shuttle driver was...
I was seen in a timely fashion and the shuttle driver was great if i need a ride he would. E the one to call.My car is still not just rite they to me to call back in a week they may need a secnd look.
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Matt C.
Service Advisor
Apr 20, 2022
Matthew made my day today!
Matthew made my day today! He had service tech change my oil & put air in my tires in 10 minutes! Who does that?! Matthew is extremely polite, kind & always has my back. He's a good guy. This is my 4th Hyundai in 9 years. Dear God/Goddess let there be 10 more cars in next 20 years. SallyAnn
Oct 28, 2021
Everyone there is so friendly and helpful. They always...
Everyone there is so friendly and helpful. They always answer all of my questions and make sure I’m getting everything taken care of that I need
Oct 27, 2021
Very helpful and nice employees and good deals on cars I...
Very helpful and nice employees and good deals on cars I will definitely recommend this dealership
Oct 27, 2021
The service was great. Harrison Hicks was great. I...
The service was great. Harrison Hicks was great. I wouldn't go elsewhere for service.
Oct 20, 2021
The service Dept is awesome . Matt Chevier is super...
The service Dept is awesome . Matt Chevier is super awesome to deal with. The reason I’ll get another Hyundai.
Greg M.
Service Manager
Apr 20, 2022
Matthew made my day today!
Matthew made my day today! He had service tech change my oil & put air in my tires in 10 minutes! Who does that?! Matthew is extremely polite, kind & always has my back. He's a good guy. This is my 4th Hyundai in 9 years. Dear God/Goddess let there be 10 more cars in next 20 years. SallyAnn
Oct 29, 2021
Outstanding service everyone very helpful. Makes sure...
Outstanding service everyone very helpful. Makes sure you get some coffee while you wait, work done quickly.
Oct 05, 2021
great experience in the service department. Was in and...
great experience in the service department. Was in and out very quickly Matt Melino was amazing
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Sep 24, 2021
Took my 2021 Sonata for its first service and all was...
Took my 2021 Sonata for its first service and all was completed quickly and professionally.
Joe F.
General Manager
Apr 20, 2022
Matthew made my day today!
Matthew made my day today! He had service tech change my oil & put air in my tires in 10 minutes! Who does that?! Matthew is extremely polite, kind & always has my back. He's a good guy. This is my 4th Hyundai in 9 years. Dear God/Goddess let there be 10 more cars in next 20 years. SallyAnn
Nov 05, 2021
Joe is an excellent listener and very caring. He is very...
Joe is an excellent listener and very caring. He is very busy as the District Manager for Hyundai, but he always makes time to listen to customers and goes out of his way to help them. -SallyAnn
Oct 29, 2021
Outstanding service everyone very helpful. Makes sure...
Outstanding service everyone very helpful. Makes sure you get some coffee while you wait, work done quickly.
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Sep 18, 2021
Stay away! There is no customer service once vehicle is...
Stay away! There is no customer service once vehicle is purchased. Manager refused to speak with me when I have a legitimate complaint. I am driving a 2021 with illegal plates because the dealership can't conduct a simple plate transfer from the car I traded. NYS DMV can't untangle the mess Vision made. My next step is to hire an attorney. My experience with Vision has been a nightmare.
Paulie D.
Finance Manager
Oct 23, 2021
Decided to trade in my smaller car for a bigger one. I...
Decided to trade in my smaller car for a bigger one. I contacted the dealership and let them know I live far so I would need everything over the phone or email. Within 1 week, everything had been figured out, papers were mailed to my husband and back. I walked in ready to be there for 2 hours minimum. I was confused when I walked in but then I heard a voice greet me. Darryl, our salesman had been waiting for me to come in. In less than 45 minutes I walked out of the dealership with my new car! Super satisfied super amazed by the fast, effective service
Oct 18, 2021
Everyone here was so nice and helpful. They made the...
Everyone here was so nice and helpful. They made the whole experience of selling my current car and leasing a new vehicle easy and painless. Would definitely recommend.
Oct 14, 2021
Leased a 2021 Hyundai Elantra. Everyone at the...
Leased a 2021 Hyundai Elantra. Everyone at the dealership was great to work with. Salespeople, finance, etc. We would definitely purchase/lease with them again.
Oct 14, 2021
Everything was seamless. I visited on a Saturday, got to...
Everything was seamless. I visited on a Saturday, got to test drive a new car on Monday, and had the keys by Friday.
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Billy B.
Sales & Leasing Consultant
Nov 04, 2021
I was very pleased with the whole experience. Having...
I was very pleased with the whole experience. Having bought a dodge van a number of years ago from vision in penfield, I new I would not be dissapointed, Billy was really a great help.
Nov 03, 2021
We leased a 2021 Electric Kona Sept 10th from Vision...
We leased a 2021 Electric Kona Sept 10th from Vision Hyundai thinking we were savvy car shoppers. We couldn't stop smiling or humbly bragging. Or is it the disappointment that our car has been towed twice and jumped as many times ending up in the dealer's service dept. Each time, they have had no loaners so important appointments had to be cancelled and cautiously rescheduled. We were so proud to drive this uniquely quiet vehicle with all its software technology, but it is now an embarrassment to our family, friends and neighbors to confess our Electric car can't be depended on to start when we open the garage door. I told my husband: "They should loan us our 2005 Corolla with its 214k gas miles that we traded in & that never got towed!!" I applaud the efforts of the service guys to find the problem but having to spend more dollars engaging Ubers or rentals is not what we envisioned as saving on gas when driving an electric car. Oh well, once again, they report they can't find the issue so "no vote of cnfidence from us."
Oct 29, 2021
Outstanding service everyone very helpful. Makes sure...
Outstanding service everyone very helpful. Makes sure you get some coffee while you wait, work done quickly.
Oct 14, 2021
Salesman, Matt Priest, was great. Unfortunately he is...
Salesman, Matt Priest, was great. Unfortunately he is forced to see "the manager" for decisions. That drives suspicion in most customers, including me. Tech, Billy, was also great. He introduced me to my new Kona Electric. The car was delivered clean and fully charged. The deal changed from time to time but worked out.
Oct 08, 2021
Another great experience. Billy Blattner's communication...
Another great experience. Billy Blattner's communication was great, as usual. The process was so easy. Much appreciated.
Matthew M.
Service Administrator
Apr 20, 2022
Matthew made my day today!
Matthew made my day today! He had service tech change my oil & put air in my tires in 10 minutes! Who does that?! Matthew is extremely polite, kind & always has my back. He's a good guy. This is my 4th Hyundai in 9 years. Dear God/Goddess let there be 10 more cars in next 20 years. SallyAnn
Dec 28, 2021
Very disappointed with the service I received at this...
Very disappointed with the service I received at this dealership . I brought my car in for a rubbing noise in steering wheel and came out with a crooked wheel 5 times back to service and wheel still crooked. Car drives terrible now and they seem to think that customers have time to keep spending hours there to fix a problem they created . I just want my car fixed right the way I drove it in there. Now I can’t trust anything they say. Everytime a different story. 😡
Nov 03, 2021
We leased a 2021 Electric Kona Sept 10th from Vision...
We leased a 2021 Electric Kona Sept 10th from Vision Hyundai thinking we were savvy car shoppers. We couldn't stop smiling or humbly bragging. Or is it the disappointment that our car has been towed twice and jumped as many times ending up in the dealer's service dept. Each time, they have had no loaners so important appointments had to be cancelled and cautiously rescheduled. We were so proud to drive this uniquely quiet vehicle with all its software technology, but it is now an embarrassment to our family, friends and neighbors to confess our Electric car can't be depended on to start when we open the garage door. I told my husband: "They should loan us our 2005 Corolla with its 214k gas miles that we traded in & that never got towed!!" I applaud the efforts of the service guys to find the problem but having to spend more dollars engaging Ubers or rentals is not what we envisioned as saving on gas when driving an electric car. Oh well, once again, they report they can't find the issue so "no vote of cnfidence from us."
Oct 19, 2021
I am extremely satisfied with Vision Hyundai Sales and...
I am extremely satisfied with Vision Hyundai Sales and Service. My family have leased over 10 vehicles and every concern that we have ever had has been completely satisfied. The Service department has a very knowledgeable and competent staff that is expedient and efficient. Each visit is a positive experience.
Oct 14, 2021
I had excellent service with a smile and the wait time...
I had excellent service with a smile and the wait time was in a timely manner.
Alexandra S.
Service Advisor
Oct 29, 2021
Outstanding service everyone very helpful. Makes sure...
Outstanding service everyone very helpful. Makes sure you get some coffee while you wait, work done quickly.
Oct 19, 2021
I went in for problems with my car, no appointment and...
I went in for problems with my car, no appointment and was taken care of quickly. People were very polite and helpful
Oct 14, 2021
I had excellent service with a smile and the wait time...
I had excellent service with a smile and the wait time was in a timely manner.
Oct 05, 2021
great experience in the service department. Was in and...
great experience in the service department. Was in and out very quickly Matt Melino was amazing
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Ben A.
Sales & Leasing Consultant
Apr 20, 2022
Matthew made my day today!
Matthew made my day today! He had service tech change my oil & put air in my tires in 10 minutes! Who does that?! Matthew is extremely polite, kind & always has my back. He's a good guy. This is my 4th Hyundai in 9 years. Dear God/Goddess let there be 10 more cars in next 20 years. SallyAnn
Sep 21, 2021
Everyone was incredibly helpful towards me, very pleasant...
Everyone was incredibly helpful towards me, very pleasant to work with and very kind. Made the whole experience really smooth and eased a lot of my stress. Ben especially was very helpful. I will be recommending to everyone.
Sep 16, 2021
My wife and I received 1st rate treatment by everyone at...
My wife and I received 1st rate treatment by everyone at this Hyundai dealer (from sales to finance people)! Very surprise ... our experience at other Huyndai dealerships has been very disappointing.
Aug 09, 2021
My salesman made my experience quick and easy. Easy to...
My salesman made my experience quick and easy. Easy to work with and helped me find the price range I was looking for. Got a better car than expected thanks to the great service.
Aug 03, 2021
The Dealer was very good in every way, Could have gotten...
The Dealer was very good in every way, Could have gotten a lower monthly payment but i guess that's something i have to work on ty BEN
Darryl B.
Sales & Leasing Consultant
Oct 23, 2021
Decided to trade in my smaller car for a bigger one. I...
Decided to trade in my smaller car for a bigger one. I contacted the dealership and let them know I live far so I would need everything over the phone or email. Within 1 week, everything had been figured out, papers were mailed to my husband and back. I walked in ready to be there for 2 hours minimum. I was confused when I walked in but then I heard a voice greet me. Darryl, our salesman had been waiting for me to come in. In less than 45 minutes I walked out of the dealership with my new car! Super satisfied super amazed by the fast, effective service
Sep 04, 2021
Very convenient and have always had excellent service....
Very convenient and have always had excellent service. I‘ve purchased at least 4 vehicles from them in the past and have always been very pleased
Sep 02, 2021
Car dirty as xxxx on the inside the last owner belongs...
Car dirty as xxxx on the inside the last owner belongs still in the inside department stain on seats stains at the top of the car car was not vacuumed car did not look new at all
Aug 28, 2021
Darryl listen to my needs work with me. He was respectful...
Darryl listen to my needs work with me. He was respectful knowledgeable my experience was hassle free looking forward to work with him in the future
Jun 07, 2021
Awesome service. Darryl was very helpful, honest and...
Awesome service. Darryl was very helpful, honest and willing to work with me to get me in the car that I wanted. I will only purchase from Vision. Thanks again
Mark P.
Sales & Leasing Consultant
Apr 20, 2022
Matthew made my day today!
Matthew made my day today! He had service tech change my oil & put air in my tires in 10 minutes! Who does that?! Matthew is extremely polite, kind & always has my back. He's a good guy. This is my 4th Hyundai in 9 years. Dear God/Goddess let there be 10 more cars in next 20 years. SallyAnn
Oct 09, 2021
Fall 2021 was a tough time to be renewing a lease and I...
Fall 2021 was a tough time to be renewing a lease and I had just about given up. But then I got in touch with Mark Peterson at Vision Hyundai Henrietta and he really delivered with a great lease on a Hyundai Kona Electric. Thanks Mark P and Vision for a great experience.
Oct 01, 2021
Our experience at Vision Hyundai in Henrietta was...
Our experience at Vision Hyundai in Henrietta was absolutely first-class! I had spoken with Mark, negotiated the deal, and drove from NYC to the Henrietta dealership to sign and drive the new vehicle home! Everyone that we met made us feel like a valued customer of Vision Hyundai and even though it was a long drive, it was definitely worth it. Finally, FANTASTIC price, no bait, and switch, no haggling! Will definitely return and highly recommend Vision Hyundai to any and all prospective customers.
Sep 18, 2021
Stay away! There is no customer service once vehicle is...
Stay away! There is no customer service once vehicle is purchased. Manager refused to speak with me when I have a legitimate complaint. I am driving a 2021 with illegal plates because the dealership can't conduct a simple plate transfer from the car I traded. NYS DMV can't untangle the mess Vision made. My next step is to hire an attorney. My experience with Vision has been a nightmare.
Aug 06, 2021
I love Vision! I have leased my last 3 cars from them and...
I love Vision! I have leased my last 3 cars from them and they are very professional. Mark Peterson is my new hero. He’s is such an honest and friendly person. And when he shakes your hand, his word is gold!
Muneeb S.
Sales & Leasing Consultant
Feb 09, 2022
I was in the dealer on Saturday looking at a Pallsade...
I was in the dealer on Saturday looking at a Pallsade Calllgraphy AWD MSRP of $51,245. Muneeb was the sales associate that greeted me. We went to his desk and asked me what I was looking for so I told him and for about the monthly payment. He looked and “That will never happen” never asked about trading in a vehicle and a down payment. I have a 2019 vehicle that is paid in FULL and estimated value at $19,500 and was going to be placing a $10,000 down payment total of about $30,000. None of this was asked. Financing only $20,00-$25,000 should be way under $500 per month. I told him I wanted to be under $500 a month. Again, absolutely NOTHING on his behalf was asked besides what I wanted. He was extremely rude, unprofessional, and disrespectful. I got up and walked out, I have done my research and had no financing. Vision lost a sale and a customer, I will NEVER come to this location, again. I am extremely shocked and disappointed.
Oct 18, 2021
Everyone here was so nice and helpful. They made the...
Everyone here was so nice and helpful. They made the whole experience of selling my current car and leasing a new vehicle easy and painless. Would definitely recommend.
Oct 11, 2021
Our sales person was Muneeb Suhail. He was professional...
Our sales person was Muneeb Suhail. He was professional and knowledgeable. We would recommend Vision Hyundai Henrietta Rochester as a whole and Mr. Suhail in particular.
Aug 27, 2021
Muneeb was extremely helpful, communicated efficiently,...
Muneeb was extremely helpful, communicated efficiently, and was very friendly and helpful during the process of us purchasing our vehicle. Thanks so much, we love the vehicle!
Aug 13, 2021
This is now my 5th hyundai lease, they are the best...
This is now my 5th hyundai lease, they are the best vehicles I think. . Muneeb ( munzi) is an amazing , honest salesmen. Wouldn’t go to anyone else! He’s been my go to guy for years! Always a good experience with everyone there though/.. always a friendly hello as soon as you walk through the door. Thanks hyundai!
Jim T.
Sales & Leasing Consultant
Oct 08, 2021
This was the best, and most smooth car buying experience...
This was the best, and most smooth car buying experience that I have ever experienced! Major kudos and much gratitude to Jim Tambe, Terry, Matt and the team at Vision for making this such a positive experience for my wife and I. We love our new electric Kona! Bye Bye gas stations!!
Aug 24, 2021
They worked with me on getting multiple vehicles and...
They worked with me on getting multiple vehicles and around my schedule. Great service and communication. I will use them again and refer friends. thank you
Jul 19, 2021
Great service , Jim Tambe was very helpful and efficient...
Great service , Jim Tambe was very helpful and efficient . . I am very happy with my car and so is my daughter . Thank you very much .
Jul 10, 2021
Jim Tambe and Billy Blattner went out of their way to...
Jim Tambe and Billy Blattner went out of their way to make sure my relationship with Vision Hyundai was a positive one. I am happy.
Jul 06, 2021
My sales person, Jim Tambe went out of his way to help...
My sales person, Jim Tambe went out of his way to help me. With a shortage of cars, Jim searched his other dealerships to find the car I wanted and even drove out to that store to pick up the car. I was working on a tight timeframe and Jim went out of his way to help have the car ready on the date I needed it. Thanks to Jim and Vision staff for the great effort.
Joseph G.
Sales Consultant
Nov 04, 2021
Been going to this dealer for last four cars!! Great...
Been going to this dealer for last four cars!! Great friendly service!! Go see Joey soon!!
Oct 14, 2021
Leased a 2021 Hyundai Elantra. Everyone at the...
Leased a 2021 Hyundai Elantra. Everyone at the dealership was great to work with. Salespeople, finance, etc. We would definitely purchase/lease with them again.
Oct 14, 2021
Everything was seamless. I visited on a Saturday, got to...
Everything was seamless. I visited on a Saturday, got to test drive a new car on Monday, and had the keys by Friday.
Aug 27, 2021
Everyone worked hard to get me the best solution to my...
Everyone worked hard to get me the best solution to my problem. I got my car when I was supposed to and a great deal was made. A very enjoyable experience!
Jul 19, 2021
Excellent service! Joseph Greco was able to take care of...
Excellent service! Joseph Greco was able to take care of me and get exactly what I was looking for in a short amount of time! Great experience and I will definitely recommend to everyone I know!
Tony P.
Sales & Leasing Consultant
Oct 07, 2021
Great dealership! They put me in a better car than what I...
Great dealership! They put me in a better car than what I previously had with twice the options at the same exact price.. Tony is an awesome salesman and I wouldn't even consider dealing with someone else when it's time to trade in my lease.. 10 Stars!
Oct 01, 2021
We purchased Ziebart undercoating, but could not get an...
We purchased Ziebart undercoating, but could not get an appointment to have it done. After four telephone calls to Vision, with no results over a weeks time, we finally called Ziebart directly. Ziebart said they had never been contacted by Vison, however they would take care of the problem. Within 15 minutes, Ziebart called back and set up an appointment.
Aug 06, 2021
I love Vision! I have leased my last 3 cars from them and...
I love Vision! I have leased my last 3 cars from them and they are very professional. Mark Peterson is my new hero. He’s is such an honest and friendly person. And when he shakes your hand, his word is gold!
Jul 23, 2021
My third great experience of purchasing a Tucson with...
My third great experience of purchasing a Tucson with this location. Tony Paulino was great to work with, would highly recommend. Love my 2022 Tucson!!!
Jun 01, 2021
Leased 3 cars from here in the last year snd have had a...
Leased 3 cars from here in the last year snd have had a GREAT experience every time! From sales, finance to service, everyone is always a pleasure to deal with!
Angela R.
Business Development Representative
Oct 11, 2021
Our sales person was Muneeb Suhail. He was professional...
Our sales person was Muneeb Suhail. He was professional and knowledgeable. We would recommend Vision Hyundai Henrietta Rochester as a whole and Mr. Suhail in particular.
Aug 17, 2021
I was so appreciative of the staff at Vision Hyundai. My...
I was so appreciative of the staff at Vision Hyundai. My experience was beyond great! I would definitely recommend Vision to my family and friends!
Aug 06, 2021
I love Vision! I have leased my last 3 cars from them and...
I love Vision! I have leased my last 3 cars from them and they are very professional. Mark Peterson is my new hero. He’s is such an honest and friendly person. And when he shakes your hand, his word is gold!
Jul 03, 2021
Always satisfied with they way they treated me and always...
Always satisfied with they way they treated me and always go above and beyond for me Thank you
Jun 25, 2021
Josh Matz was very personable and was very intentive with...
Josh Matz was very personable and was very intentive with what it’I was looking for and worked very professionally with me get the deal I wanted
Doug G.
Sales Manager
Oct 14, 2021
Leased a 2021 Hyundai Elantra. Everyone at the...
Leased a 2021 Hyundai Elantra. Everyone at the dealership was great to work with. Salespeople, finance, etc. We would definitely purchase/lease with them again.
Oct 02, 2021
Delicious takeout all the parts were yummy and well lubed...
Delicious takeout all the parts were yummy and well lubed esp the cashier lady hoho.
Sep 18, 2021
Stay away! There is no customer service once vehicle is...
Stay away! There is no customer service once vehicle is purchased. Manager refused to speak with me when I have a legitimate complaint. I am driving a 2021 with illegal plates because the dealership can't conduct a simple plate transfer from the car I traded. NYS DMV can't untangle the mess Vision made. My next step is to hire an attorney. My experience with Vision has been a nightmare.
Jul 05, 2021
Great customer service. Al Bucci was excellent. I...
Great customer service. Al Bucci was excellent. I definitely would recommend friends and family to go to Vision. I feel i received excellent care throughout the whole process.
May 20, 2021
Did amazing job getting me into the car that I wanted....
Did amazing job getting me into the car that I wanted. They also got it for the price that I needed to be at.... Joey and Al are the sales men that I work wit along with joe the General manager they did awesome highly recommend both of my daughters bought cars after me the owner Dan is absolutely amazing
Mike J.
Parts Manager
Oct 05, 2021
great experience in the service department. Was in and...
great experience in the service department. Was in and out very quickly Matt Melino was amazing