Staff
Management
Joe Foster
General Manager
Greg Melino
Service Manager
Doug Gray
Sales Manager
Joe Foster
General Manager
Mar 19, 2021
Greg Melino and his staff found an issue while servicing...
Greg Melino and his staff found an issue while servicing my Sonata and alerted me. This saved me from having major headaches done the road. Joe Foster got directly involved and truly took care of the situation. I am grateful to all involved.
Mar 18, 2021
My current lease had some heating issues and Greg worked...
My current lease had some heating issues and Greg worked tirelessly to try to figure out the cause. In the meantime, I was interested in leasing a small SUV. I worked closely with Ben Anderson and Joe Foster and even had a couple of conversations with Dan Edwards. Both Ben and Joe listened and were very respectful of my budget and criteria for a new vehicle. I landed on a lease that fit my budget requirements and got me into a vehicle that I love. I cannot say enough about the positive experiences I have had with sales, service, and management. Thank you, Vision Hyundai Henrietta Rochester!
Mar 14, 2021
We have had a lot of problems with getting necessary...
We have had a lot of problems with getting necessary paperwork, for our auto insurance and our old car's warranty refund, from the office. This should not be that difficult.
Mar 13, 2021
James Tambe - he worked very hard to make the perfect...
James Tambe - he worked very hard to make the perfect deal. Greg - Service manager - was wonderful as always I didn't interact with Joe Foster
Mar 12, 2021
I would highly recommend this dealership. They’re very...
I would highly recommend this dealership. They’re very quick and efficient. They are very nice. I definitely love my car that I recently got from them. Highly recommended
Greg Melino
Service Manager
May 13, 2021
It was a very good experience they were very polite...
It was a very good experience they were very polite courteous and the work was best possible. It was done in route timely matter and they provided transportation while my car was being worked on overall best possible outcome
Apr 30, 2021
Efficient and fair - I was able to schedule an...
Efficient and fair - I was able to schedule an appointment online and even though I got there early they still took my car in early and worked as quickly as possible.
Apr 29, 2021
Fast and friendly service. Service was done a fast time....
Fast and friendly service. Service was done a fast time. Welcomed in the door with a greeting and a goodbye. Always have had good service!
Apr 29, 2021
The service is always good and knowledgeable. They listen...
The service is always good and knowledgeable. They listen to all the needs. The waiting room is always clean and in 2021 it is safe. Excellent all the way thru.
Apr 28, 2021
I'm not sure I could say it any better than I have in the...
I'm not sure I could say it any better than I have in the past. This dealership never fails to deliver to me a superior product, including courteous service and attention to detail, in a timely manner, time and time again. I would add a SIXTH star for sure.
Cameron Rowe
Service Advisor
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
May 14, 2021
I was greeted by my first name and told my car would be...
I was greeted by my first name and told my car would be taken right in. Cameron is so personable and attentive to his customers.
May 13, 2021
Cameron quickly and courteously greeted me. He promptly...
Cameron quickly and courteously greeted me. He promptly arranged for the needed service to be completed. I have interacted with Cameron on numerous occasions, (my car has needed much work), and he has always politely provided helpful explanations.
May 13, 2021
My service Dept representative kept me updated on what...
My service Dept representative kept me updated on what was going on-and what needed to be done. I appreciated that very much. He explained my service options to me.
May 06, 2021
Very helpful and considerate. Wonderful to work with!...
Very helpful and considerate. Wonderful to work with! Great service. Cameron has been fantastic arranging service for my 2018 Tuscon in a way that works with my schedule,
Matt Chevier
Service Advisor
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
May 13, 2021
It was a very good experience they were very polite...
It was a very good experience they were very polite courteous and the work was best possible. It was done in route timely matter and they provided transportation while my car was being worked on overall best possible outcome
May 04, 2021
Matt clearly explained the problems that need to be fixed...
Matt clearly explained the problems that need to be fixed in the car. He even offer a ride, in case service was not completed in the planned time. Great Service!
May 03, 2021
I recently had my 2015 Hyundai Santa Fe towed in for an...
I recently had my 2015 Hyundai Santa Fe towed in for an engine problem. The engine was found to be defective and needed to be replaced under warranty. My Service Advisor, Matt, was very helpful and kept my up to date as to the progress of the work on my vehicle. A loaner vehicle was offered, which I declined since I had a second vehicle available already. In less than a week, my vehicle was repaired and ready to go!
Apr 30, 2021
Efficient and fair - I was able to schedule an...
Efficient and fair - I was able to schedule an appointment online and even though I got there early they still took my car in early and worked as quickly as possible.
Pete Zuk
Service Advisor
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
Apr 29, 2021
The service is always good and knowledgeable. They listen...
The service is always good and knowledgeable. They listen to all the needs. The waiting room is always clean and in 2021 it is safe. Excellent all the way thru.
Apr 28, 2021
I'm not sure I could say it any better than I have in the...
I'm not sure I could say it any better than I have in the past. This dealership never fails to deliver to me a superior product, including courteous service and attention to detail, in a timely manner, time and time again. I would add a SIXTH star for sure.
Apr 23, 2021
I have only had excellent experiences at my dealership...
I have only had excellent experiences at my dealership and would always return for service to my vehicle, The staff always is knowledgeable about their particular area of expertise I am very satisfied with all service personal
Apr 14, 2021
I would like to say that personaly matt melino is on the...
I would like to say that personaly matt melino is on the come up talented young star with his elite passion for the buisness, and well for kenny yaw there is not much too say 🙄 ... over the years as a customer it is truly nice to see benny developing nicely 👍 all i can say u better get your self to vision beep beep yeah!!
Alexandra Schwenger
Service Advisor
Apr 29, 2021
The service is always good and knowledgeable. They listen...
The service is always good and knowledgeable. They listen to all the needs. The waiting room is always clean and in 2021 it is safe. Excellent all the way thru.
Apr 28, 2021
I'm not sure I could say it any better than I have in the...
I'm not sure I could say it any better than I have in the past. This dealership never fails to deliver to me a superior product, including courteous service and attention to detail, in a timely manner, time and time again. I would add a SIXTH star for sure.
Apr 23, 2021
I have only had excellent experiences at my dealership...
I have only had excellent experiences at my dealership and would always return for service to my vehicle, The staff always is knowledgeable about their particular area of expertise I am very satisfied with all service personal
Apr 14, 2021
I would like to say that personaly matt melino is on the...
I would like to say that personaly matt melino is on the come up talented young star with his elite passion for the buisness, and well for kenny yaw there is not much too say 🙄 ... over the years as a customer it is truly nice to see benny developing nicely 👍 all i can say u better get your self to vision beep beep yeah!!
Mar 25, 2021
Leased my 6 months ago, got a maintenance message on my...
Leased my 6 months ago, got a maintenance message on my dash. I found out it was for an oil change. Done quick, fast, and in a hurry, see ya in another 6 months! Thanks!
Ben Anderson
Sales & Leasing Consultant
May 12, 2021
All aspects of my Vision experience were top-notch. The...
All aspects of my Vision experience were top-notch. The facility is clean. Restrooms clean. ONly minor glitch is the hard time finding a place to park (it was the last day of the month - a very busy time at the dealership). Took our other Hyundai in for service and was treated very well, and service was done earlier than expected...BRAVO!
May 11, 2021
Helped me get what I was looking for in a timely manner...
Helped me get what I was looking for in a timely manner which I appreciate because of my busy schedule. Ben, was good a explaining all the features in the car and the financing options.
May 07, 2021
Buying the 2021 Palisade was made an enjoyable by Ben....
Buying the 2021 Palisade was made an enjoyable by Ben. He had everything ready and was very profssional. We love the car, and look forward to dealing with Vision again. In fact, I am bringing my wife's 2017 Santa Fe in on Tuesday, the 11th for service. Looking forward to saying hi to Ben.
Apr 01, 2021
Great vehicle, great price and great customer service!I...
Great vehicle, great price and great customer service! I would lease from Vision Hyundai again! Ben Anderson did a great job helping me to make my decision on which vehicle to lease!
Mar 18, 2021
My current lease had some heating issues and Greg worked...
My current lease had some heating issues and Greg worked tirelessly to try to figure out the cause. In the meantime, I was interested in leasing a small SUV. I worked closely with Ben Anderson and Joe Foster and even had a couple of conversations with Dan Edwards. Both Ben and Joe listened and were very respectful of my budget and criteria for a new vehicle. I landed on a lease that fit my budget requirements and got me into a vehicle that I love. I cannot say enough about the positive experiences I have had with sales, service, and management. Thank you, Vision Hyundai Henrietta Rochester!
Jim Tambe
Sales Consultant
May 06, 2021
Friendly and personable salesman. Product is quality and...
Friendly and personable salesman. Product is quality and reasonably priced. Excellent selection and good customer service. Centrally located and easy to get to. Great salesman.
May 04, 2021
I enjoyed working with Jim Tambe. He was truly interested...
I enjoyed working with Jim Tambe. He was truly interested in answering all of my questions and concerns. He found the car and color I wanted in just a few days.
Apr 26, 2021
Jim made purchasing a new car very easy. I came there...
Jim made purchasing a new car very easy. I came there from Syracuse and he was accommodating with appointments as well as very knowledgeable about the vehicle.
Apr 02, 2021
Excellent service at vision Hyundai after a terrible...
Excellent service at vision Hyundai after a terrible experience with our previous dealership. Jim was so helpful and friendly— he went the extra mile to make sure we left the dealership with everything we needed.
Darryl Ballard
Sales Consultant
May 08, 2021
I like Darryl Ballard to easy communication with me...
I like Darryl Ballard to easy communication with me through writing papers because I am a deaf customer. I decided to take a lease on a new car instead to use a financing car. Use wise budget for ahead of the three years on a lease car.
Apr 21, 2021
My wife and I purchased a Hyundai Sonata from Vision...
My wife and I purchased a Hyundai Sonata from Vision Hyundai Henrietta. Our Salesperson Darryl was superb. Everyone in the building was helpful, even the service department. Great job guys and ladies
Apr 19, 2021
I love my car! This is the first car that I purchased...
I love my car! This is the first car that I purchased brand new. Darryl Ballard thanks for helping me pick the perfect car! The process was smooth, they all were very professional and are willing to work with you! Highly recommended
Mar 28, 2021
Consistent, outstanding service every time. Professional...
Consistent, outstanding service every time. Professional and comfortable atmosphere. I'm always greeted by my name. I truly appreciate the great customer service that I receive.
Paulie DiLorenzo
Finance Manager
May 12, 2021
All aspects of my Vision experience were top-notch. The...
All aspects of my Vision experience were top-notch. The facility is clean. Restrooms clean. ONly minor glitch is the hard time finding a place to park (it was the last day of the month - a very busy time at the dealership). Took our other Hyundai in for service and was treated very well, and service was done earlier than expected...BRAVO!
Apr 03, 2021
This was by far the best car leasing/buying experience I...
This was by far the best car leasing/buying experience I have ever had. I would highly recommend this group to anyone in the market for a vehicle. We were treated well by all everyone we dealt with. They were fast, professional, courteous. You felt like they took the time to work with you and cared about you but were not wasting your time. I will forever make the drive from Syracuse to go to this family of dealerships.
Apr 01, 2021
Personable, flexible and very charming staff with so many...
Personable, flexible and very charming staff with so many ways to help you find what ever you are looking for with a smile and ease.
Billy Blattner
Sales Consultant
Apr 16, 2021
Bill Blattner is an excellent salesman!! We feel very...
Bill Blattner is an excellent salesman!! We feel very comfortable with him, and felt we got the best value for our money!! Hyundai is a great value for the vehicle you get!!
Apr 03, 2021
This was by far the best car leasing/buying experience I...
This was by far the best car leasing/buying experience I have ever had. I would highly recommend this group to anyone in the market for a vehicle. We were treated well by all everyone we dealt with. They were fast, professional, courteous. You felt like they took the time to work with you and cared about you but were not wasting your time. I will forever make the drive from Syracuse to go to this family of dealerships.
Mike Jennings
Parts Manager
Apr 13, 2021
My car is a 2013 Huyndai Elantra with only about 55,000...
My car is a 2013 Huyndai Elantra with only about 55,000 miles. Because both the gas lines and brake lines were rusted out, it was a very expensive and time consuming repair. I was fortunate that Cameron worked with me to help lessen the impact of cost a little and insured that I would have a "loaner" to drive while my car was being repaired. Mike, from parts helped secure a small missing part for my car. Thanks, to everyone for their helpful service.
Mar 19, 2021
courtesy and quality service. What more could ask for....
courtesy and quality service. What more could ask for. Mike Jennings goes the extra mile. He is one of many that has taken care of vehicles I have owned over the years
Mark Peterson
Sales & Leasing Consultant
May 07, 2021
I have purchased several vehicles from this location and...
I have purchased several vehicles from this location and will continue in the future. Service has always been great and the sales men are very friendly
May 02, 2021
Mark Peterson has been most helpful in working with me to...
Mark Peterson has been most helpful in working with me to lease first my Sonata and more recently my Tucson. The service department is also friendly and helpful when I need their services.
Muneeb Suhail
Sales & Leasing Consultant
May 07, 2021
Munzi was very personable and professional. He worked...
Munzi was very personable and professional. He worked hard to find me the vehicle I was hoping for and made sure it was saved for me. I really appreciated his excellent service.
Mar 22, 2021
Bringing my car in for service was fast and easy. It has...
Bringing my car in for service was fast and easy. It has been a great experience with this dealership I would 100% recommend them to anyone
Hector Velez
Technician
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
Apr 29, 2021
Vision Hyundai has always given me excellent service on...
Vision Hyundai has always given me excellent service on both my Sonata Limited and my Sonata Hybrid ! ! Cameron in service is extremely knowledgeable and bends over backwards to help me with my car needs including my need to keep costs low ! As a big car fan, I’m pleased !
Thomas Wheeler
Technician
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
May 14, 2021
Good service. But my car does not have a wheel lock key...
Good service. But my car does not have a wheel lock key and I was told I must have misplaced it when I didn't even know I have locknuts on the car. I don't think I should have to buy a new wheel lock key if I never had one to begin with.
Chris Burch
Technician
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
Barry Marginean
Technician
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
Tony Paulino
Sales Consultant
Apr 01, 2021
Personable, flexible and very charming staff with so many...
Personable, flexible and very charming staff with so many ways to help you find what ever you are looking for with a smile and ease.
Pete Valcore
Technician
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
Jason Wenzel
Technician
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
Sales
Ben Anderson
Sales & Leasing Consultant
Jim Tambe
Sales Consultant
Darryl Ballard
Sales Consultant
Billy Blattner
Sales Consultant
Mark Peterson
Sales & Leasing Consultant
Muneeb Suhail
Sales & Leasing Consultant
Tony Paulino
Sales Consultant
Evan Bradoc
Sales Consultant
Alex Cavallero
Sales Consultant
Dale Fletcher
Sales Consultant
Dallas Mandel
Sales Consultant
Mat Priest
Sales Consultant
Angela Rivera
Business Development Representative
Joe Foster
General Manager
Mar 19, 2021
Greg Melino and his staff found an issue while servicing...
Greg Melino and his staff found an issue while servicing my Sonata and alerted me. This saved me from having major headaches done the road. Joe Foster got directly involved and truly took care of the situation. I am grateful to all involved.
Mar 18, 2021
My current lease had some heating issues and Greg worked...
My current lease had some heating issues and Greg worked tirelessly to try to figure out the cause. In the meantime, I was interested in leasing a small SUV. I worked closely with Ben Anderson and Joe Foster and even had a couple of conversations with Dan Edwards. Both Ben and Joe listened and were very respectful of my budget and criteria for a new vehicle. I landed on a lease that fit my budget requirements and got me into a vehicle that I love. I cannot say enough about the positive experiences I have had with sales, service, and management. Thank you, Vision Hyundai Henrietta Rochester!
Mar 14, 2021
We have had a lot of problems with getting necessary...
We have had a lot of problems with getting necessary paperwork, for our auto insurance and our old car's warranty refund, from the office. This should not be that difficult.
Mar 13, 2021
James Tambe - he worked very hard to make the perfect...
James Tambe - he worked very hard to make the perfect deal. Greg - Service manager - was wonderful as always I didn't interact with Joe Foster
Mar 12, 2021
I would highly recommend this dealership. They’re very...
I would highly recommend this dealership. They’re very quick and efficient. They are very nice. I definitely love my car that I recently got from them. Highly recommended
Greg Melino
Service Manager
May 13, 2021
It was a very good experience they were very polite...
It was a very good experience they were very polite courteous and the work was best possible. It was done in route timely matter and they provided transportation while my car was being worked on overall best possible outcome
Apr 30, 2021
Efficient and fair - I was able to schedule an...
Efficient and fair - I was able to schedule an appointment online and even though I got there early they still took my car in early and worked as quickly as possible.
Apr 29, 2021
Fast and friendly service. Service was done a fast time....
Fast and friendly service. Service was done a fast time. Welcomed in the door with a greeting and a goodbye. Always have had good service!
Apr 29, 2021
The service is always good and knowledgeable. They listen...
The service is always good and knowledgeable. They listen to all the needs. The waiting room is always clean and in 2021 it is safe. Excellent all the way thru.
Apr 28, 2021
I'm not sure I could say it any better than I have in the...
I'm not sure I could say it any better than I have in the past. This dealership never fails to deliver to me a superior product, including courteous service and attention to detail, in a timely manner, time and time again. I would add a SIXTH star for sure.
Cameron Rowe
Service Advisor
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
May 14, 2021
I was greeted by my first name and told my car would be...
I was greeted by my first name and told my car would be taken right in. Cameron is so personable and attentive to his customers.
May 13, 2021
Cameron quickly and courteously greeted me. He promptly...
Cameron quickly and courteously greeted me. He promptly arranged for the needed service to be completed. I have interacted with Cameron on numerous occasions, (my car has needed much work), and he has always politely provided helpful explanations.
May 13, 2021
My service Dept representative kept me updated on what...
My service Dept representative kept me updated on what was going on-and what needed to be done. I appreciated that very much. He explained my service options to me.
May 06, 2021
Very helpful and considerate. Wonderful to work with!...
Very helpful and considerate. Wonderful to work with! Great service. Cameron has been fantastic arranging service for my 2018 Tuscon in a way that works with my schedule,
Matt Chevier
Service Advisor
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
May 13, 2021
It was a very good experience they were very polite...
It was a very good experience they were very polite courteous and the work was best possible. It was done in route timely matter and they provided transportation while my car was being worked on overall best possible outcome
May 04, 2021
Matt clearly explained the problems that need to be fixed...
Matt clearly explained the problems that need to be fixed in the car. He even offer a ride, in case service was not completed in the planned time. Great Service!
May 03, 2021
I recently had my 2015 Hyundai Santa Fe towed in for an...
I recently had my 2015 Hyundai Santa Fe towed in for an engine problem. The engine was found to be defective and needed to be replaced under warranty. My Service Advisor, Matt, was very helpful and kept my up to date as to the progress of the work on my vehicle. A loaner vehicle was offered, which I declined since I had a second vehicle available already. In less than a week, my vehicle was repaired and ready to go!
Apr 30, 2021
Efficient and fair - I was able to schedule an...
Efficient and fair - I was able to schedule an appointment online and even though I got there early they still took my car in early and worked as quickly as possible.
Pete Zuk
Service Advisor
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
Apr 29, 2021
The service is always good and knowledgeable. They listen...
The service is always good and knowledgeable. They listen to all the needs. The waiting room is always clean and in 2021 it is safe. Excellent all the way thru.
Apr 28, 2021
I'm not sure I could say it any better than I have in the...
I'm not sure I could say it any better than I have in the past. This dealership never fails to deliver to me a superior product, including courteous service and attention to detail, in a timely manner, time and time again. I would add a SIXTH star for sure.
Apr 23, 2021
I have only had excellent experiences at my dealership...
I have only had excellent experiences at my dealership and would always return for service to my vehicle, The staff always is knowledgeable about their particular area of expertise I am very satisfied with all service personal
Apr 14, 2021
I would like to say that personaly matt melino is on the...
I would like to say that personaly matt melino is on the come up talented young star with his elite passion for the buisness, and well for kenny yaw there is not much too say 🙄 ... over the years as a customer it is truly nice to see benny developing nicely 👍 all i can say u better get your self to vision beep beep yeah!!
Alexandra Schwenger
Service Advisor
Apr 29, 2021
The service is always good and knowledgeable. They listen...
The service is always good and knowledgeable. They listen to all the needs. The waiting room is always clean and in 2021 it is safe. Excellent all the way thru.
Apr 28, 2021
I'm not sure I could say it any better than I have in the...
I'm not sure I could say it any better than I have in the past. This dealership never fails to deliver to me a superior product, including courteous service and attention to detail, in a timely manner, time and time again. I would add a SIXTH star for sure.
Apr 23, 2021
I have only had excellent experiences at my dealership...
I have only had excellent experiences at my dealership and would always return for service to my vehicle, The staff always is knowledgeable about their particular area of expertise I am very satisfied with all service personal
Apr 14, 2021
I would like to say that personaly matt melino is on the...
I would like to say that personaly matt melino is on the come up talented young star with his elite passion for the buisness, and well for kenny yaw there is not much too say 🙄 ... over the years as a customer it is truly nice to see benny developing nicely 👍 all i can say u better get your self to vision beep beep yeah!!
Mar 25, 2021
Leased my 6 months ago, got a maintenance message on my...
Leased my 6 months ago, got a maintenance message on my dash. I found out it was for an oil change. Done quick, fast, and in a hurry, see ya in another 6 months! Thanks!
Ben Anderson
Sales & Leasing Consultant
May 12, 2021
All aspects of my Vision experience were top-notch. The...
All aspects of my Vision experience were top-notch. The facility is clean. Restrooms clean. ONly minor glitch is the hard time finding a place to park (it was the last day of the month - a very busy time at the dealership). Took our other Hyundai in for service and was treated very well, and service was done earlier than expected...BRAVO!
May 11, 2021
Helped me get what I was looking for in a timely manner...
Helped me get what I was looking for in a timely manner which I appreciate because of my busy schedule. Ben, was good a explaining all the features in the car and the financing options.
May 07, 2021
Buying the 2021 Palisade was made an enjoyable by Ben....
Buying the 2021 Palisade was made an enjoyable by Ben. He had everything ready and was very profssional. We love the car, and look forward to dealing with Vision again. In fact, I am bringing my wife's 2017 Santa Fe in on Tuesday, the 11th for service. Looking forward to saying hi to Ben.
Apr 01, 2021
Great vehicle, great price and great customer service!I...
Great vehicle, great price and great customer service! I would lease from Vision Hyundai again! Ben Anderson did a great job helping me to make my decision on which vehicle to lease!
Mar 18, 2021
My current lease had some heating issues and Greg worked...
My current lease had some heating issues and Greg worked tirelessly to try to figure out the cause. In the meantime, I was interested in leasing a small SUV. I worked closely with Ben Anderson and Joe Foster and even had a couple of conversations with Dan Edwards. Both Ben and Joe listened and were very respectful of my budget and criteria for a new vehicle. I landed on a lease that fit my budget requirements and got me into a vehicle that I love. I cannot say enough about the positive experiences I have had with sales, service, and management. Thank you, Vision Hyundai Henrietta Rochester!
Jim Tambe
Sales Consultant
May 06, 2021
Friendly and personable salesman. Product is quality and...
Friendly and personable salesman. Product is quality and reasonably priced. Excellent selection and good customer service. Centrally located and easy to get to. Great salesman.
May 04, 2021
I enjoyed working with Jim Tambe. He was truly interested...
I enjoyed working with Jim Tambe. He was truly interested in answering all of my questions and concerns. He found the car and color I wanted in just a few days.
Apr 26, 2021
Jim made purchasing a new car very easy. I came there...
Jim made purchasing a new car very easy. I came there from Syracuse and he was accommodating with appointments as well as very knowledgeable about the vehicle.
Apr 02, 2021
Excellent service at vision Hyundai after a terrible...
Excellent service at vision Hyundai after a terrible experience with our previous dealership. Jim was so helpful and friendly— he went the extra mile to make sure we left the dealership with everything we needed.
Darryl Ballard
Sales Consultant
May 08, 2021
I like Darryl Ballard to easy communication with me...
I like Darryl Ballard to easy communication with me through writing papers because I am a deaf customer. I decided to take a lease on a new car instead to use a financing car. Use wise budget for ahead of the three years on a lease car.
Apr 21, 2021
My wife and I purchased a Hyundai Sonata from Vision...
My wife and I purchased a Hyundai Sonata from Vision Hyundai Henrietta. Our Salesperson Darryl was superb. Everyone in the building was helpful, even the service department. Great job guys and ladies
Apr 19, 2021
I love my car! This is the first car that I purchased...
I love my car! This is the first car that I purchased brand new. Darryl Ballard thanks for helping me pick the perfect car! The process was smooth, they all were very professional and are willing to work with you! Highly recommended
Mar 28, 2021
Consistent, outstanding service every time. Professional...
Consistent, outstanding service every time. Professional and comfortable atmosphere. I'm always greeted by my name. I truly appreciate the great customer service that I receive.
Paulie DiLorenzo
Finance Manager
May 12, 2021
All aspects of my Vision experience were top-notch. The...
All aspects of my Vision experience were top-notch. The facility is clean. Restrooms clean. ONly minor glitch is the hard time finding a place to park (it was the last day of the month - a very busy time at the dealership). Took our other Hyundai in for service and was treated very well, and service was done earlier than expected...BRAVO!
Apr 03, 2021
This was by far the best car leasing/buying experience I...
This was by far the best car leasing/buying experience I have ever had. I would highly recommend this group to anyone in the market for a vehicle. We were treated well by all everyone we dealt with. They were fast, professional, courteous. You felt like they took the time to work with you and cared about you but were not wasting your time. I will forever make the drive from Syracuse to go to this family of dealerships.
Apr 01, 2021
Personable, flexible and very charming staff with so many...
Personable, flexible and very charming staff with so many ways to help you find what ever you are looking for with a smile and ease.
Billy Blattner
Sales Consultant
Apr 16, 2021
Bill Blattner is an excellent salesman!! We feel very...
Bill Blattner is an excellent salesman!! We feel very comfortable with him, and felt we got the best value for our money!! Hyundai is a great value for the vehicle you get!!
Apr 03, 2021
This was by far the best car leasing/buying experience I...
This was by far the best car leasing/buying experience I have ever had. I would highly recommend this group to anyone in the market for a vehicle. We were treated well by all everyone we dealt with. They were fast, professional, courteous. You felt like they took the time to work with you and cared about you but were not wasting your time. I will forever make the drive from Syracuse to go to this family of dealerships.
Mike Jennings
Parts Manager
Apr 13, 2021
My car is a 2013 Huyndai Elantra with only about 55,000...
My car is a 2013 Huyndai Elantra with only about 55,000 miles. Because both the gas lines and brake lines were rusted out, it was a very expensive and time consuming repair. I was fortunate that Cameron worked with me to help lessen the impact of cost a little and insured that I would have a "loaner" to drive while my car was being repaired. Mike, from parts helped secure a small missing part for my car. Thanks, to everyone for their helpful service.
Mar 19, 2021
courtesy and quality service. What more could ask for....
courtesy and quality service. What more could ask for. Mike Jennings goes the extra mile. He is one of many that has taken care of vehicles I have owned over the years
Mark Peterson
Sales & Leasing Consultant
May 07, 2021
I have purchased several vehicles from this location and...
I have purchased several vehicles from this location and will continue in the future. Service has always been great and the sales men are very friendly
May 02, 2021
Mark Peterson has been most helpful in working with me to...
Mark Peterson has been most helpful in working with me to lease first my Sonata and more recently my Tucson. The service department is also friendly and helpful when I need their services.
Muneeb Suhail
Sales & Leasing Consultant
May 07, 2021
Munzi was very personable and professional. He worked...
Munzi was very personable and professional. He worked hard to find me the vehicle I was hoping for and made sure it was saved for me. I really appreciated his excellent service.
Mar 22, 2021
Bringing my car in for service was fast and easy. It has...
Bringing my car in for service was fast and easy. It has been a great experience with this dealership I would 100% recommend them to anyone
Hector Velez
Technician
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
Apr 29, 2021
Vision Hyundai has always given me excellent service on...
Vision Hyundai has always given me excellent service on both my Sonata Limited and my Sonata Hybrid ! ! Cameron in service is extremely knowledgeable and bends over backwards to help me with my car needs including my need to keep costs low ! As a big car fan, I’m pleased !
Thomas Wheeler
Technician
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
May 14, 2021
Good service. But my car does not have a wheel lock key...
Good service. But my car does not have a wheel lock key and I was told I must have misplaced it when I didn't even know I have locknuts on the car. I don't think I should have to buy a new wheel lock key if I never had one to begin with.
Chris Burch
Technician
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
Barry Marginean
Technician
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
Tony Paulino
Sales Consultant
Apr 01, 2021
Personable, flexible and very charming staff with so many...
Personable, flexible and very charming staff with so many ways to help you find what ever you are looking for with a smile and ease.
Pete Valcore
Technician
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
Jason Wenzel
Technician
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
Service
Cameron Rowe
Service Advisor
Matt Chevier
Service Advisor
Pete Zuk
Service Advisor
Alexandra Schwenger
Service Advisor
Hector Velez
Technician
Thomas Wheeler
Technician
Chris Burch
Technician
Barry Marginean
Technician
Pete Valcore
Technician
Jason Wenzel
Technician
Hussein Affari
Technician
Joe Foster
General Manager
Mar 19, 2021
Greg Melino and his staff found an issue while servicing...
Greg Melino and his staff found an issue while servicing my Sonata and alerted me. This saved me from having major headaches done the road. Joe Foster got directly involved and truly took care of the situation. I am grateful to all involved.
Mar 18, 2021
My current lease had some heating issues and Greg worked...
My current lease had some heating issues and Greg worked tirelessly to try to figure out the cause. In the meantime, I was interested in leasing a small SUV. I worked closely with Ben Anderson and Joe Foster and even had a couple of conversations with Dan Edwards. Both Ben and Joe listened and were very respectful of my budget and criteria for a new vehicle. I landed on a lease that fit my budget requirements and got me into a vehicle that I love. I cannot say enough about the positive experiences I have had with sales, service, and management. Thank you, Vision Hyundai Henrietta Rochester!
Mar 14, 2021
We have had a lot of problems with getting necessary...
We have had a lot of problems with getting necessary paperwork, for our auto insurance and our old car's warranty refund, from the office. This should not be that difficult.
Mar 13, 2021
James Tambe - he worked very hard to make the perfect...
James Tambe - he worked very hard to make the perfect deal. Greg - Service manager - was wonderful as always I didn't interact with Joe Foster
Mar 12, 2021
I would highly recommend this dealership. They’re very...
I would highly recommend this dealership. They’re very quick and efficient. They are very nice. I definitely love my car that I recently got from them. Highly recommended
Greg Melino
Service Manager
May 13, 2021
It was a very good experience they were very polite...
It was a very good experience they were very polite courteous and the work was best possible. It was done in route timely matter and they provided transportation while my car was being worked on overall best possible outcome
Apr 30, 2021
Efficient and fair - I was able to schedule an...
Efficient and fair - I was able to schedule an appointment online and even though I got there early they still took my car in early and worked as quickly as possible.
Apr 29, 2021
Fast and friendly service. Service was done a fast time....
Fast and friendly service. Service was done a fast time. Welcomed in the door with a greeting and a goodbye. Always have had good service!
Apr 29, 2021
The service is always good and knowledgeable. They listen...
The service is always good and knowledgeable. They listen to all the needs. The waiting room is always clean and in 2021 it is safe. Excellent all the way thru.
Apr 28, 2021
I'm not sure I could say it any better than I have in the...
I'm not sure I could say it any better than I have in the past. This dealership never fails to deliver to me a superior product, including courteous service and attention to detail, in a timely manner, time and time again. I would add a SIXTH star for sure.
Cameron Rowe
Service Advisor
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
May 14, 2021
I was greeted by my first name and told my car would be...
I was greeted by my first name and told my car would be taken right in. Cameron is so personable and attentive to his customers.
May 13, 2021
Cameron quickly and courteously greeted me. He promptly...
Cameron quickly and courteously greeted me. He promptly arranged for the needed service to be completed. I have interacted with Cameron on numerous occasions, (my car has needed much work), and he has always politely provided helpful explanations.
May 13, 2021
My service Dept representative kept me updated on what...
My service Dept representative kept me updated on what was going on-and what needed to be done. I appreciated that very much. He explained my service options to me.
May 06, 2021
Very helpful and considerate. Wonderful to work with!...
Very helpful and considerate. Wonderful to work with! Great service. Cameron has been fantastic arranging service for my 2018 Tuscon in a way that works with my schedule,
Matt Chevier
Service Advisor
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
May 13, 2021
It was a very good experience they were very polite...
It was a very good experience they were very polite courteous and the work was best possible. It was done in route timely matter and they provided transportation while my car was being worked on overall best possible outcome
May 04, 2021
Matt clearly explained the problems that need to be fixed...
Matt clearly explained the problems that need to be fixed in the car. He even offer a ride, in case service was not completed in the planned time. Great Service!
May 03, 2021
I recently had my 2015 Hyundai Santa Fe towed in for an...
I recently had my 2015 Hyundai Santa Fe towed in for an engine problem. The engine was found to be defective and needed to be replaced under warranty. My Service Advisor, Matt, was very helpful and kept my up to date as to the progress of the work on my vehicle. A loaner vehicle was offered, which I declined since I had a second vehicle available already. In less than a week, my vehicle was repaired and ready to go!
Apr 30, 2021
Efficient and fair - I was able to schedule an...
Efficient and fair - I was able to schedule an appointment online and even though I got there early they still took my car in early and worked as quickly as possible.
Pete Zuk
Service Advisor
May 15, 2021
Very happy with the service as usual. It was easy to get...
Very happy with the service as usual. It was easy to get the appointment that is convenient for me. The service was completed on time as promised.
Apr 29, 2021
The service is always good and knowledgeable. They listen...
The service is always good and knowledgeable. They listen to all the needs. The waiting room is always clean and in 2021 it is safe. Excellent all the way thru.
Apr 28, 2021
I'm not sure I could say it any better than I have in the...
I'm not sure I could say it any better than I have in the past. This dealership never fails to deliver to me a superior product, including courteous service and attention to detail, in a timely manner, time and time again. I would add a SIXTH star for sure.
Apr 23, 2021
I have only had excellent experiences at my dealership...
I have only had excellent experiences at my dealership and would always return for service to my vehicle, The staff always is knowledgeable about their particular area of expertise I am very satisfied with all service personal
Apr 14, 2021
I would like to say that personaly matt melino is on the...
I would like to say that personaly matt melino is on the come up talented young star with his elite passion for the buisness, and well for kenny yaw there is not much too say 🙄 ... over the years as a customer it is truly nice to see benny developing nicely 👍 all i can say u better get your self to vision beep beep yeah!!
Alexandra Schwenger
Service Advisor
Apr 29, 2021
The service is always good and knowledgeable. They listen...
The service is always good and knowledgeable. They listen to all the needs. The waiting room is always clean and in 2021 it is safe. Excellent all the way thru.
Apr 28, 2021
I'm not sure I could say it any better than I have in the...
I'm not sure I could say it any better than I have in the past. This dealership never fails to deliver to me a superior product, including courteous service and attention to detail, in a timely manner, time and time again. I would add a SIXTH star for sure.